Resources

The HR function and the HRM business are shaken up by digital technology. Perhaps more than any other professions, because the use of data…

Welcome to the era of soft skills. They must be developed and they must be encouraged, starting with the highest levels of the company, in order for employees to fully…

Did you know that voice search promises to account for 50 percent of online searches by 2020? Already, an estimated 600 million people globally use voice-activated assistants such as Alexa…

To help shoppers partner digital convenience with a human touch, your sales associate should serve both as ambassador of your brand and a personal advisor to your customer.

These are just a few of the many concerns crossing the desks of retail CEOs and managing directors.

Discover how your brand can offer the best in-class retail customer service by demonstrating that your core values align with your customers.

If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding you: “I want what I want,…

Although they started out as a men’s luxury swimwear brand, Vilebrequin is increasingly viewed as a high-end clothing and accessories label. This is not only…

The benchmark for the retail in-store experience keeps getting higher and higher. Today, there must be an emotional connection with the brand, a “wow” factor to draw consumers into the…

Today’s retail Chief Information Officers (CIO) are on the front lines of a retail business success.